1. Who we are
This Privacy Policy explains how this online store (“we”, “us”, “the store”) collects, uses and protects personal information when you browse the website, create an account or place an order.
2. Information we collect
We may collect: full name, billing and delivery address, phone number, email address, order history, payment status (we do not store full card numbers on our servers), device and browser data, IP address, and messages you send to support.
3. How we use your information
We use your data to process and deliver orders, confirm details by phone or message, prevent fraud, provide customer support, improve the website, and meet legal or accounting requirements in Bangladesh.
4. Sharing with third parties
We share information only with trusted partners needed to run the store—such as payment gateways, courier services, hosting providers and SMS/email tools—under appropriate safeguards. We do not sell your personal data.
5. Cookies and analytics
Cookies help keep your cart, remember preferences and measure site performance. You can control cookies in your browser; some features may not work if they are disabled.
6. Data retention and security
Order records are kept for as long as required for tax, dispute resolution and customer service. We use reasonable technical and organisational measures to protect your data.
7. Your rights
Subject to applicable law, you may request access to or correction of your personal data by contacting the store using the details on the Contact Us page. You may also close your account where the platform allows.
8. Updates
We may update this policy from time to time. The latest version will always be published on this page with the effective date of the change.